Delivery

Delivery is FREE in the UK. Delivery from Feed My Guests Ltd usually takes 3-5 working days from date of posting.

Please note that we will need to wait 21 Days from dispatch before we can investigate the non-arrival of an item.

Returns Policy

Our returns policy is valid for 28 days from receipt of an item.

Our returns procedure

Returns authorisation

Before returning any item please email us at returns@feedmyguests.com telling us why you would like to return the product. We will email you a returns authorisation number along with details on how and where to send your return. Please note that we reserve the right to refuse any return which does not include a returns authorisation number.

Packing the item

Wrap the item securely and include the invoice along with your returns authorisation email. Usually the packaging in which the item was sent can be used for its return.

Replacement or refund

We will ask you if you would like us to replace the item (provided it is still available) or refund your payment.

Returning an unwanted item

You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your payment once we have received and processed the item.

We will only refund delivery costs if the return is a result of our error.

We cannot refund or exchange an opened item unless it is faulty, or if the item was sent to you through our error.